Contact information
At NYTHAA, we value our customers and want to make sure your shopping experience is as smooth as possible. Whether you have a question about your order, need help with sizing, want to start a return, or just have general inquiries, we’re here to help you every step of the way.
Live Chat Support
For quick answers and instant help, our NYTHAA Support Bot is available directly on our website. The bot can guide you through frequently asked questions, order tracking, return procedures, and more. If the bot can’t solve your issue, you’ll have the option to connect with a member of our support team for further assistance.
Email Support
For more detailed inquiries, you can email us at support@nythaa.com. Our dedicated customer care team typically responds as soon as possible. Please include your order number and a brief description of the issue to help us assist you faster.
Returns & Refunds
To initiate a return, please visit our NYTHAA Returns Portal on the website. Here, you can submit your return request quickly and easily. Our support team will guide you through the process and keep you informed at every stage until your refund or gift card is processed.
Feedback & Suggestions
We love hearing from our customers! If you have ideas on how we can improve our collections or your shopping experience, please reach out. Your feedback helps us serve you better.